top of page
17872150165941755.jpg

Frequently Asked Questions

How Do I Order?

We are currently taking all orders via email or message (on Instagram or Facebook). You can also fill out the contact form on our website.

FAQs: Welcome

Where Do You Deliver To? Can you ship?

We mainly deliver to the Darien, Rowayton, and Norwalk CT area. We are also able to take gift-orders and deliver, as long as they are within our delivery range. 
At this time, we are not able to ship baked goods or sell outside of the state of Connecticut due to our food license.

18074403292211547.jpg
FAQs: Welcome
17855555135076179.jpg

How Does Delivery Work?

Our current model is to bake all of our baked goods the morning of, then deliver in the afternoon on that day, usually between 4-6pm. 
Delivery is free, and we are trying to do all of our deliveries contactless. We try to limit pickups, as we work out of our home kitchen and only have a narrow window for pickups to occur.

FAQs: Welcome
18146974963000909.jpg

Where Can I Find Your Menu? What Days Are You Open?

Our menu is available via our website, Instagram page, and Facebook page. We'd be happy to send you a menu if you're having trouble finding it or have any questions. 
We are currently open Fridays and Saturdays for the fall season. There is a rotating bread selection on each day, and we offer all cookies, muffins, and crumb cake on both days.

FAQs: Welcome

Do You Take Special Orders? Can I Order Different Breads on the Same Day?

Now that we are back in school, we are taking special orders on a case-by-case basis, and typically require at least 72 hours notice for most special orders. Generally, we are not able to take special orders for Mondays, Tuesdays, and Thursdays at this time, due to heavy class schedules on those days. 

​

For breads on different days, typically we try to stick to the days listed on our menu, with Friday breads being Babka and Challah only, and Saturday breads being Focaccia and Fougasse only. If it is for a sizable special order and we have significant advanced notice, it is possible to do different breads for the same order, although we have a limited capacity to do so. 

17873958649862624.jpg
FAQs: Welcome
17951601265344382_edited.jpg

How Do I Pay?

We currently accept PayPal, Venmo, Cashapp, Zelle, checks, and cash (no credit cards). There is no sales tax collected.

  • Our PayPal and Zelle are our email, 5mileriverbaking@gmail.com

  • Our Venmo is @fivemileriverbaking

  • Our Cashapp is $5mileriverbaking

  • And checks can be made out to 5 Mile River Baking LLC

FAQs: Welcome
17869738573984855.jpg

Do You Have Any Gluten-Free, Vegan, or Allergen-Friendly Items?

We encourage you to check out the latest version of our menu for these items. There are symbols on the menu that denote gluten-free, vegan, or vegetarian, and we have tried to list products containing nuts as well. 
Please note that while we follow all sanitation guidelines and try to keep allergens as separate as possible, there is the possibility of cross contact with wheat, peanuts, tree nuts, dairy, eggs, and soy.

FAQs: Welcome
bottom of page